This accessible text clearly describes the key approaches to designing, implementing and managing an effective performance management system, and sets these approaches within the broader context of the organization. Covering the importance of mission and strategy, reviewing and rewarding performance, and the controversies surrounding performance-related pay it is relevant to all those who have a responsibility for designing, introducing or managing a performance management system. In addition to managers and HR professionals, students of management and occupational psychology at undergraduate and MBA level will benefit from the clear and concise coverage of this important topic.
1. What is Performance Management?
2. The Organizational Context I: Vision, Mission and Strategy.
3. The Organizational Context II: Performance.
4. Individual Performance I: Outputs and Results.
5. Individual Performance II: Behaviour and Competencies.
6. Individual Performance III: Determinants.
7. Reviewing and Supporting Performance.
8. Rewarding Performance.
9. Developing and Designing Perfomance Management.
10. Implementing and Managing Performance Management.
A Concluding Comment.
References.
Index.
